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Design Sharing and Customer Proofing

Replace screenshots and attachments with a shared design workflow

Give customers and internal teams one secure place to review the product, design, configuration, comments and approval status.

Design sharing and customer proofing are in development. This page describes the intended workflow and the capabilities being built.

Where it fits

In development
Receives
A saved design and its product context
Module
Design Sharing
Produces
Feedback and revision requests on the design
Primary users
Account managers and customers
Hands work to
Customer Proofing

Concept Walkthrough

One review, from first comment to approval

Step through a review: the customer requests a change, a new version is uploaded and the customer approves it.

Concept · in development

Use the action button or select a state on the version timeline.

Shared design · Tote bag · Version 3
Review requested
v3

Secure share link

share.example/d/tote-v3
AMCUPR

Reviewers can view and comment

Comments

  1. AM

    Account Managerv3Pinned to marker 1

    Please confirm the logo size before we send this to preflight.

Activity

  1. Account Manager shared version 3 for review
  2. Account Manager commented on logo size

Concept demonstration with sample data, showing the intended review experience. Some elements, such as comments pinned to the design and editable link access, are illustrative and not yet in scope.

The Problem

Approvals by email lose the design along the way

When a design leaves the system as a screenshot, everything that makes it producible is left behind.

  • Challenge: Screenshots do not preserve design data.

    Printzoe’s approach: Reviewers open the proof itself through a secure link.

  • Challenge: Email attachments create version confusion.

    Printzoe’s approach: Every revision is its own version, so there is only one current proof.

  • Challenge: Feedback lacks visual context.

    Printzoe’s approach: Feedback is recorded on the review, next to the proof it refers to.

  • Challenge: Approval may not identify the correct design version.

    Printzoe’s approach: Approval is recorded against the specific proof the customer saw.

  • Challenge: Production can receive an outdated file.

    Printzoe’s approach: The approved version is the one passed downstream.

  • Challenge: Review history is difficult to audit.

    Printzoe’s approach: Status changes are recorded on the review as they happen.

Capabilities

Sharing, feedback, approval and history

Everything here is in development. Capabilities that are not yet in scope are not listed.

In development
Designed and in development. Not yet available for production use; scope may change.

Feedback

Customer responses and internal discussion.

  • Customer feedbackIn development

    Customers respond to a proof in their own words.

  • Revision requestsIn development

    Customers ask for changes instead of approving.

  • Internal team notesIn development

    Teams discuss a design without exposing notes to the customer.

Approval

A clear decision on a specific version.

  • Request approvalIn development

    Send a proof to the customer and wait for their decision.

  • ApproveIn development

    The customer signs off on the proof they reviewed.

  • Request changesIn development

    The proof returns to the team with the customer’s feedback.

  • Reject a proofIn development

    Teams can reject a proof that should not proceed.

  • Version-specific approvalIn development

    Approval is recorded against the exact proof that was reviewed.

  • Approval notesIn development

    A note can accompany a review decision.

History

A record of how the design reached approval.

  • Design versionsIn development

    Each revision is kept as its own version.

  • Status changesIn development

    Every move between review states is recorded.

Proofing Workflow

The intended proofing workflow

How a design moves from preparation to an approved, locked version.

Intended workflow
The approved design is always the design sent to preflight and production.
  1. Design prepared

    The design is ready for the customer to see.

  2. Secure link generated

    A review link is created with an expiry date.

  3. Review requested

    The customer is asked to review the proof.

  4. Customer comments

    Feedback is recorded on the review.

  5. Revision created

    Changes produce a new version of the design.

  6. Customer approves

    Approval is recorded against that version.

  7. Approved version locked

    The approved version is fixed for downstream review.

  8. Preflight requested

    The approved version moves to artwork checks.

Who It Is For

Everyone reviews the same version

  • Customer

    Reviews the proof, requests changes or approves.

  • Account Manager

    Sends proofs and follows up on decisions.

  • Designer

    Creates revisions in response to feedback.

  • Artwork Reviewer

    Checks the design before it goes to the customer.

  • Production Reviewer

    Receives only the approved version.

Business Outcomes

What a shared review workflow changes

  • Less version confusion

    One current proof instead of a thread of attachments.

  • Feedback in context

    Responses stay with the proof they describe.

  • Auditable approvals

    Who approved which version, and when, is on record.

  • Fewer outdated files in production

    Only the approved version moves downstream.

Implementation

Designing your review policy

Proofing works best when the rules are agreed before the first link is sent.

Discuss your approval process
  1. Who approves

    Decide which customers and internal roles can approve or reject.

  2. Customer access

    Choose between guest review links and customer accounts.

  3. Link expiry

    Set how long review links stay valid.

  4. After approval

    Agree what happens next—preflight, production or both.

Questions

Sharing and proofing questions

Ask a product specialist

The workflow in development supports guest reviewers, so customers can review from a secure link without creating an account.

Bring your approval process to a single review

Walk through the intended proofing workflow and tell us how approvals work in your business today.

Bring a sample product or workflow to your demo. We will show how it can be configured in Printzoe.